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Culinary, Retail, E-commerce Associate

Full Time

Jill’s Table is hiring for a full-time, experienced Culinary/Retail/E-commerce Associate. For this position, the individual is responsible for providing exceptional customer service and retail assistance for customers during in-person cooking classes and our online store. We want you to join our team if you have experience with restaurant serving and hosting, working in a retail environment, have skills in completing POS transactions, and have a well-developed customer service philosophy and a strong interest in food. 

Responsibilities:
  • Culinary:
    • Assist chefs before, during and after class with kitchen duties i.e., dishes, store take down, beverage and food service, clean up etc.
    • Serve food and beverages throughout class
    • Assist with washing dishes, clean up and food storage after class
  • Retail:
    • Perform cash/floor duties as assigned
    • Assist with store opening/closing procedures and floor coverage when required
    • Assist with receiving, pricing, and stocking of products as needed
  • E-commerce:
    • Create, edit, and upload product photography and descriptions to the e-commerce platform and remove discontinued/out of stock items in a timely manner
    • Act as primary point of contact for online customers, answering email enquiries, resolving concerns and processing orders in an efficient and timely manner
    • Organize, publish, and maintain online wedding registries  
Basic Qualifications
  • One to two (1-2) years’ experience working in a restaurant and/or retail environment
  • Possesses excellent ability to multi-task and work in a fast-paced environment and ability to prioritize tasks effectively
  • Strong inter-personal skills with a friendly and positive attitude
  • Ability to work well with a team
  • Effective time-management and organizational skills with strong decision-making skills.
  • Certification in Safe Food Handling, Smart Serve and First Aid (can be obtained upon hiring)
  • Experience working with e-commerce (Shopify) and POS systems in a retail environment.
  • Proven ability to work independently, problem-solving issues as needed and being proactive.
  • Demonstrated attention to detail and accuracy.
  • Strong written and verbal communication skills; friendly, approachable, and professional when assisting customers in person, over the phone or in writing.
  • Experience working with WordPress, photography and photo editing are assets.

The physical demands of the role require the ability to be on your feet for long periods of time, lifting and unpacking boxes, and travelling up and down stairs.

Terms & Conditions
  • 4% vacation pay.
  • Typical hours: 9:30-5:30pm or 1:30-9:30pm on cooking class days, 5 days a week. Occasional Saturdays 9:30-5:30 pm.

About Jill’s Table

Jill’s Table has been a favourite food destination since 1999. We service home cooks and professional chefs alike with specialty food items, cookware, bakeware, kitchen gadgets, cookbooks, cooking classes, thoughtful gifts, and gift baskets.

Jill’s team are made up of dedicated individuals who are dependable, have approachable personalities, are flexible with their time and talents and are life-long learners. Jill’s Table is open six days a week, Monday through Saturday and seven days during November and December.

If you are interested in joining the Jill’s Table team, please submit your resume and cover letter to [email protected] on or before Friday August 2nd, 2024. We appreciate all interest however only those selected for an interview will be contacted. No phone calls please.

519-645-1335

Jill's Table

Holiday Hours

Monday to Friday 10-5
Saturdays 9-5
Sundays 11-4
Christmas Eve 11-3
Christmas Day Closed
Boxing Day Closed
New Year's Eve 11-3
New Year's Day Closed
Jan. 2+ 10-5

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